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How alphaslot Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share personal details — and we take that seriously.

Account Data ProtectionDANA, OVO, GoPay Wallet PrivacyYour Right to Access & DeleteCookie & Device PolicyContact for Data Requests
alphaslot How alphaslot Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Open the chat icon inside your account dashboard to connect with our support team directly. Available around the clock for account and data queries, including wallet verification requests.
Email Data Requests Send a written request to our support email to ask for a copy of your data, correct inaccuracies, or request deletion. We aim to respond within the timeframe required under applicable local rules.
In-Account Help Centre The Help Centre inside your account lists step-by-step instructions for submitting a data access request, updating your registered mobile number, or unlinking a DANA or OVO wallet.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security at alphaslot

We apply layered security across every part of the account journey — from the moment you enter your mobile number at registration to the point your GoPay cashout clears. Understanding each layer helps you stay in control of your own data.

Encryption and Storage

Account data and payment records are encrypted both in transit and at rest. Wallet identifiers linked to DANA, OVO, or GoPay are stored in isolated systems, separate from login credentials.

Cookies and Tracking

We use session cookies to keep your lobby state intact and analytics cookies to understand which game rooms load slowest. You can adjust cookie preferences through your browser settings at any time.

Data Retention Period

We keep your account data for as long as your account is active and for a period afterwards as required by applicable rules. Once that period passes, personal data is deleted or anonymised from our records.

Requesting Changes or Deletion

You can ask us to correct, export, or erase your personal data at any time via live chat or email. Identity verification is required before we action any deletion or data-transfer request.

Common Questions About Your Privacy on alphaslot

These are the data and privacy questions we hear most often from account holders — from how long we keep transaction logs to what happens to your wallet data if you close your account.

We collect your name, email address, registered mobile number, and the wallet identifier for any DANA, OVO, or GoPay account you link. Device and session data is also logged to maintain account security.

Your wallet details are shared only with the payment processor needed to complete your transaction. We do not sell or transfer your DANA, OVO, or GoPay data to advertisers or unrelated third parties.

Yes. Submit a data access request through live chat or email with your account details. After identity verification, we will provide a summary of the personal data tied to your account.

Session cookies keep your lobby active between pages. Analytics cookies help us fix loading issues in game rooms. You can disable non-essential cookies through your browser or device settings at any time.

We retain transaction records for the period required under applicable rules in eligible regions. After that retention period ends, your data is deleted or anonymised from our active systems.

Contact us immediately via live chat. Change your account password and, if a wallet like GoPay is linked, review recent transactions in your GoPay app. Our team will investigate and notify you of findings.